FAQ

Q: What if I don't know my ring size

A: There is often confusion ordering a ring online especially when you are international. As a solid rule of thumb, we suggest that our customer run to a jeweler and get your finger sized! A capable jeweler will be able to tell you what size your finger is in USA standard ring size!

 

Q: How long will it take for my order to get shipped?

A: We are trying to get our orders fulfilled in 7 days. However every ring is a bit unique. Some rings are exceptionally challenging (Fallen Star) and others are a bit quicker of a turn around time (Wood Rings). We ask that you be patient if you have not seen a shipping confirmation yet. We have not forgotten you and are likely working on your ring now!

 

Q: What should I do if I need to modify my order?

A: If you have any changes like size, ring inlay changes, or insert changes, no worries! Shoot us an email at support@stoicforge.com. We highly encourage you to get with us before we begin working on your order! 

 

Q: What if my ring is the wrong size?

A: If your ring is too big or small, you can ship the item back to us and we can size it properly for you. Please send the item to the address below with a short note that specifies the changes. Also be sure to email us at support@stoicforge.com.

STOIC Forge

1325 S 500 E 303

American Fork Utah, 84003